Privacy Policy

Effective Date: November 3, 2026

At Nest Essential Plus, accessible from https://www.nestessentialplus.com, protecting your personal privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following types of personal information:

  • Order & Contact Data: Your full name, shipping address, billing address, email address, and contact phone number.

  • Payment Information: All transactions are processed securely through PCI-DSS-compliant payment gateways (e.g., Stripe). We do not store, process, or have access to your full credit card numbers or banking credentials.

  • Technical & Device Data: IP address, browser type, device specifications, time zone, and site navigation details collected automatically via cookies to ensure site functionality, enhance performance, and prevent fraud.

2. How We Use & Share Your Data

We use your personal data strictly to operate our business and fulfill our obligations to you. To deliver your purchases, we share necessary details with trusted third-party service providers:

  • Fulfillment & Dropshipping Partners: Your name, phone number, and shipping address are provided to our warehouse and supplier network (e.g., Aosom Canada) solely to pack and ship your items.

  • Shipping Carriers: Delivery information is shared with regional shipping carriers (such as FedEx, UPS, or Canada Post) to dispatch packages and send tracking updates.

  • Payment Processors: Order amounts and billing details are securely transmitted to Stripe to verify payments and mitigate risk.

  • Analytics & Advertising: With your consent, we use tracking technologies (such as Meta Pixel or Google Analytics) to assess site performance and deliver relevant promotions. We never sell, rent, or trade your personal data to third parties.

3. Data Protection & Security

  • Encryption: Our storefront uses 256-bit Secure Sockets Layer (SSL) encryption to secure all communications and sensitive transactions during checkout.

  • Data Retention: We retain your personal information only as long as necessary to complete your order and comply with legal, tax, or accounting requirements.

4. Your Privacy Rights

Under Canadian privacy legislation, you have the right to:

  • Access & Rectification: Request a copy of the personal information we hold about you or request corrections to inaccurate data.

  • Deletion: Request the erasure of your personal account data, subject to necessary statutory record-retention requirements.

  • Marketing Preferences: Opt out of promotional email communications at any time using the “Unsubscribe” link located at the bottom of our emails.

5. Merchant Contact & Privacy Requests

For any privacy-related questions, data requests, or inquiries regarding our information practices, please contact our Privacy Coordinator:

  • Business Entity: Nest Essential Plus

    • Support Email: [dhyanisunaa@gmail.com]

    • Customer Support Line: [587-501-7536]

  • Registered Office Address (Administrative Only): 1010, 123 4th Street NE, Calgary- T2E 8K3]

  • Website Contact Page: https://www.nestessentialplus.com/contact-us/

(Note: The registered office address listed above is strictly for legal and administrative notices. Physical product returns sent to this address without prior authorization will be refused. Please contact support for designated warehouse return instructions.)